International Crisis Intervention

In 1988, the Memphis Police Department shot and killed a mental health patient amidst a crisis incident to which they had been called.  This incident served as a catalyst for a total re-examination of police approaches to incidents involving mental illness.  It is something I have been pushing for in the UK for 5yrs or so.

The principle is this:  take a certain proportion of police officers and train them very well on mental health issues:  recognition, de-escalation, stigmatization as well as law and enhanced knowledge of local MH and support services.  Once trained, use these officers differently: send badged ‘CIT’ or ‘MHIT’ officers to calls involving MH crisis.  Research suggests that officers trained will be less likely to use force, reducing injury; less likely to arrest because of enhanced communication skills; more likely to arrest for mental health reasons than for crime; more likely to ‘divert’ from justice than prosecute.

In some areas, they have gone further:  Vancouver Police now use one such officer, paired with a psychiatric nurse to provide a partnership response to crisis.  Why not?!  Oregon Police are now going to send a social worker to 911 calls, where no threats of violence are involved; backed up by a police officer if there are such threats.

So why not do it here?

I’m convinced that the service will, eventually.  It will take recognition at senior level, that mis-management of mental health issues represents a strategic threat to the service; affecting public confidence in policing and the service’s ability to keep people safe during crisis.  The solution to many common policing issues involving mental health, is the knowledge and confidence of police supervisors to recognise when to intervene and when to resist calls to do so.  This requires detailed legal knowledge and training and experience.  We recognise these principles in the way we train custody sergeants.  It will happen in mental health.

Ironically enough, this approach is nothing revolutionary: many issues within policing require the despatch of a specially trained or appropriately qualified officer.  Rape and serious sexual offences are perhaps the best comparison: no sooner have the police despatched a ‘response’ officer to a report of rape, they will have notified a police supervisor and started the summoning of an ‘STO’ and / or a PPU detective.  This is because the earliest stages of response to rape are key, not only to victim security and reassurance, but also to evidence preservation and investigative integrity amidst a host of complex variables.

Eventually, the service will realise – if it hasn’t already – that doing the same thing over and over again expecting different results is something Einstein commented upon.

IMG_0053IMG_0052Winner of the President’s Medal from
the Royal College of Psychiatrists.

Winner of the Mind Digital Media Award.

Since this blog began, the law of England and Wales, including the Codes of Practice to the Mental Health Act 1983 have been updated, several times. Always check the date of publication, displayed below; and cross-reference to current legislation and guidance when using this material as a reference guide.


4 thoughts on “International Crisis Intervention

  1. This approach has clear logical benefits for the Police Service and for individuals suffering from mental ill health. How likely is it to be adopted in the current financial or stigmatising climate? Will MH issues be of sufficient concern to even appear on the radar of elected Police & Crime Comissioners? I doubt it but it may be the best chance of such a fundamental change to the status quo .

    1. You should plan on attending the 2013 Crisis Intervention International Conference in Hartford, Connecticut USA. It is being held October 12-14, 2013. We anticipate approximately 1,200 CIT practioners to participate. The web site will be up soon. For more information send me an e-mail at
      Ken Edwards

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