Quick Guide – Signposting Patients

  • quick_start-1This guide is indicative only and there may well be very local services in your area which are more appropriate to the below, or represent alternative options.
  • In the first instance, individuals can be signposted to their GP for a detailed list of available local services, or they could be listed via the website of the local Clinical Commissioning Group. << This link just requires postcode or area to identify the relevant CCG area.
  • NHS Directtel: 111; website: http://www.nhsdirect.nhs.uk << 24hrs a day, 7days a week.
  • Samaritans tel: 08457 909090; email: jo@samaritans.org.uk << 24hrs a day, 7days a week.
  • Alcohol Concerntel: 0800 917 8282 << Includes where the find local alcohol related services.
  • Childlinetel: 0800 1111; website: http://www.childline.org.uk << 24hrs a day, 7days a week.
  • National Domestic Violence Helplinetel: 0808 2000 247 << run by Women's Aid and Refuge.
  • Men’s Advice Line (domestic violence)tel: 0808 801 0327, email: info@mensadviceline.org.uk


This post is the unfinished article – will be adding to it as suggestions roll in.

5 thoughts on “Quick Guide – Signposting Patients

  1. wasn’t sure who this was for geographically, but you mentioned national, so if you were intending it for use in whole of UK, Mind doesn’t operate in Scotland and doesn’t advise people living in Scotland (different mental health act in Scotland so their legal advice line won’t cover here either unfortunately), also NHS Direct is NHS24 in Scotland, with a different number 0845 4 24 24 24.

    For people in Scotland there is a free listening service allied to NHS: Breathing Space: 0800 83 85 87 6pm-2am weekdays, 6pm Friday-6am Monday http://www.breathingspacescotland.co.uk/bspace/252.html

    Eating disorders: B-eat: 0845 634 1414 (Mon-Fri 1330-1630) http://www.b-eat.co.uk/

    Samaritans also have an SMS support service – they don’t advertise it as it’s very busy service and they don’t want big increases in use which they can’t support, but the number exists for new users still so if a person you are thinking of signposting won’t phone but will text: 07725 90 90 90

    Lots of other suggestions, but I think signposting lists are sometimes best when focussed and possible to recheck regularly and maintain (surprising how often helpline numbers or hours change)?

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